Once your business gets last-mile delivery right, it becomes a hallmark of your service which creates a serious business opportunity. To your customer, the delivery experience is a crucial stage in a relationship.

High-value B2B clients definitely don’t want headaches when the final delivery time arrives. B2C clients eagerly awaiting their new goods don’t either. You certainly don’t want to need to step in and deal with issues. You want a delivery that’s always better than satisfactory so they’ll always rely on you.